What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Receiving Duplicate Submissions

    Asked by brianne on September 22, 2010 at 06:15 AM

    I've just set up a survey form called Judging the Judge on www.cccmembertips.co.uk which is available for members who log in but each time they complete a form I receive two submissions.  The second is called Notification 2.

    Are you able to tell me what I've done to cause this please.

  • Profile Image
    JotForm Founder

    Answered by aytekin on September 22, 2010 at 07:27 AM

    To remove the second email , open your form on the Form Builder and then:
    1. Click on "Setup and Share" tab,
    2. Click on "Email Alerts",
    3. Select "Notification 2",
    4. Click on "Delete Email" button,
    5. Save your form.

  • Profile Image

    Answered by brianne on September 22, 2010 at 10:57 AM

    Excellent - thank you for the quick response.