What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form has disappeared

    Asked by dontbully on September 06, 2015 at 06:52 PM

    Our adoption application form and all the submissions have disappeared. Please restore.  Thank you

    Page URL:
    http://www.dontbullyus.net/forms/adoption-application/

    form has disappeared
  • Profile Image

    Answered by dontbully on September 06, 2015 at 07:00 PM

    This is the link to our website for the adoption application. We have 600 completed forms in stroage and they all are gone? No one can access the form from the website link and it is no longer showing up under "My Forms. Please fix asap. Thank you  http://www.dontbullyus.net/forms/adoption-application/

     

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    JotForm Support

    Answered by beril on September 07, 2015 at 02:57 AM

    Hi,

    When I logged in to your account I saw that your form is in your Trash folder.

     

    You can recover your deleted forms from Trash folder by clicking Restore Button.

    If you have any question or issues, please do not hesitate to contacting us. We will be glad to assist you.

  • Profile Image

    Answered by dontbully on September 07, 2015 at 08:46 AM
    We did not put it in the trash folder.
    ...
  • Profile Image
    JotForm Support

    Answered by BJoanna on September 07, 2015 at 11:08 AM

    Sorry for inconvenience this may caused you. 

    Probably someone who has access to your account  moved your form to Trash folder. Maybe it was accidentally. 

    Feel free to contact us if you have any other questions.