What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Someone can't access the embedded form

    Asked by Tracey  on September 07, 2015 at 11:56 AM

    i embedded the link to my form in an email and one person says they can't access it. Is there something I can tell them to do, or a phone number they can call for direct help from jotform?

    can't access can't JotForm phone number and
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    JotForm Support

    Answered by BDAVID on September 07, 2015 at 12:54 PM

    Can you let us know if the person received any error message? Or could you could provide a screenshot? http://www.jotform.com/answers/414264-How-to-include-screenshot-image-in-the-support-forum