What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Could not instantiate mail function.

    Asked by roelandlems on January 03, 2012 at 08:02 AM
  • Profile Image

    Answered by AtacanC on January 03, 2012 at 08:16 AM

    Can you please provide more information? It would be also very helpful if you can share the url of your website and a screenshot with us.

    Thanks in advance.

  • Profile Image

    Answered by roelandlems on January 18, 2012 at 09:21 AM

    Hi AtacanC 

    The URL of my website are



    both give this error after posting the form.

    can you pleas help me?

  • Profile Image
    JotForm Support

    Answered by NeilVicente on January 18, 2012 at 10:57 AM


    I tried recreating your problem but to no avail. I was not able to generate the error you described.

    Can you please test your form again and let us know if this problem still occurs?