What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    pb de connexion

    Asked by dujardin on January 03, 2012 at 10:18 AM

    Bonjour,

    Je n'arrive pas à me connecter avec mon compte. Il me dit que l'utilisateur n'existe pas. Or quand je veux créer un compte gratuit, il me répond que l'adresse mail est déjà utilisée.
    pouvez-vous me renvoyer mon mot de passe ou un lien pour le réactiver ? Quand je le fais sur votre site, je reçois un message comme quoi l'adresse mail n'est pas connue !!

    Merci.

    Cordialement,

     

    Droles Entrepreneures

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    JotForm Support

    Answered by Mike_T on January 03, 2012 at 06:32 PM

    We are very sorry for the inconveniences.

    Please re-check your account now, you should be able to access it using your current email address.

    If you need any further assistance, please let us know.