What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Clicking on Next button is moving to next page

    Asked by ICFforms on September 08, 2015 at 08:52 AM

    We're having issues with anyone outside the United States being able to complete this test form that I setup.

     

    http://coachfederation.org/members/AnotherLandingTestPage.cfm?ItemNumber=4074&RDtoken=56987&userID=55559

     

    They cannot click on the "next" button to move from screen to screen.  Says it's not working.  We've asked them to try different browsers all with the same result.

     

     

    Page URL:
    http://coachfederation.org/members/AnotherLandingTestPage.cfm?ItemNumb<br/>er=4074&amp;RDtoken=56987&amp;userID=55559

    can't next different test form move
  • Profile Image
    JotForm Support

    Answered by Kiran on September 08, 2015 at 10:15 AM

    It seems that there is a conflict with the other scripts on your webpage. When I check the your JotForm using its direct link, it is working fine. Please try embedding the form using iframe method and see if that resolves the issue. Please go through the guide below that can help you in getting the iframe embed code for your JotForm.

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    Let us know if you need any further assistance. We will be happy to help.