What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I would like to downgrade my account but cannot find my Plimus Username and password?

    Asked by sbayer09 on January 03, 2012 at 02:27 PM
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    JotForm Support

    Answered by NeilVicente on January 03, 2012 at 02:48 PM

    For your convenience, I went ahead and cancelled your premium subscription. Your account will be scheduled for downgrade on the 6th day of this month.

    Your credit card will no longer get charged from here on out. Your forms and data will remain intact as only your account's limits will be affected by the downgrade.

    Should you require assistance in the future, feel free to contact us. The support team's willigness to assist does not end with a paid subscription.

    Thank you very much for doing business with us.