What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why are templates and themes not working on your website?

    Asked by Alex on September 08, 2015 at 07:43 PM

    I tried to go to the templates page and themes page on your wensite and it does not seem to be working. Is this site down or being fixed?

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    JotForm Support


    Answered by EltonCris on September 09, 2015 at 12:26 AM

    Both templates and themes are working fine on my end. They are working just fine on my colleagues too who are from different locations.



    Can you please reload the page or try it with different browser? If this doesn't help, please check if your security software isn't blocking any file resources or URLs from Jotform. You can white list them if there's any.

    Update us here if none of the above solution works. Thanks!