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  • Profile Image

    I can't download the attached file from a submitted data

    Asked by BJ2 on September 09, 2015 at 12:52 PM

     

    Good day!

    Please help me.
    My problem is that I cannot download the attached file from a submitted data.

    When I try to click the uploaded file, it will just show the link below.

    https://jufs.s3.amazonaws.com/BJ2/52289253537462/317626494642803880/0090-Kyle545yen-YYYYMMDD-StudentNickname-LSversion20150123-8%tax.xls

     

    Please help me fix it. I really need your kind and quick help.

    Thank you so much in advance.

    GOD bless us all!

     

     

    -Nancy

    Page URL:
    http://form.jotform.me/form/52289253537462

    attached file attached submitted data can't
  • Profile Image

    Answered by victor on September 09, 2015 at 03:23 PM

    Hi Nancy,

    I have just reviewed the form and file. It seems that they uploaded an excel file. Could you please indicate what type of file they were suppose to upload? Maybe I am looking at the wrong file, but it seems to be correct.

    Regards

    Victor M Larrea