What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Cancel an account

    Asked by caterall on September 09, 2015 at 09:26 PM

    I set up an account for my company but have never added any forms to it, hence it has no activity on it. How can I cancel it?

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    JotForm Developer

    Answered by evren on September 10, 2015 at 03:24 AM

    Hi caterall,

    You cannot delete/suspend your account by your own. Could you confirm us, that you want to delete or suspend your account ( caterall ). Please let us know, so that we can delete/suspend this account on your request.


    We will wait for you, looking forward to hearing from you.