Request to downgrade from Premium to Free

  • Profile Image
    Asked on January 03, 2012 at 10:13 PM

    I request to cancel my premium service now and go back to free membership.

    This is in reference to Order: 62671344

    username :  jack1746

    Thank you.

  • Profile Image
    Answered on January 03, 2012 at 11:09 PM


    I have checked your account and it was already cancelled. With this, you will no longer be billed again and will immediately stop all future scheduled payments for your JotForm subscription. Your account will stay premium until the paid period expires which is on January 24, 2012.

    Cancelling your subscription will not affect your forms and data in anyway. It will remain safe when your account downgraded to a free one.

    Please let us know if you have further questions. Thank you so much!