What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Emails not sent anymore

    Asked by Rayphils on September 10, 2015 at 01:46 PM

    Why is my form not sending any emails anymore, it worked normally this morning.

    My email is not on the blacklist,

    My form:

    http://www.jotformeu.com/form/52503371412343

     

    Regards,

    Philip Raaijmakers

    Page URL:
    http://www.jotformeu.com/form/52503371412343

    Emails sent www jotformeu email
  • Profile Image
    JotForm Support

    Answered by david on September 10, 2015 at 05:16 PM

    Hi,

    Our developers are working in the current issue with email notifications and custom sender email addresses. To quickly resolve this please change the Email Sender to noreply@jotform OR noreply@formresponse.com Or apply this other method:

    http://www.jotform.com/help/236-How-to-use-Mandrill-to-Send-Emails-From-Your-Own-Email-Address

    Thank you for yor patience, we expect to have this resolved soon