- sudsportAsked on September 10, 2015 at 02:24 PM
since this afternoon I do not get the basic registration message when user decide to pay with Paypal, I only received the jotfom thank you page message and PayPal payment confirmation message on all my active forms.
I tested the email notification using the "test e-mail" button and it's working properly.
Is there anything wrong on your end?
Thanks for your help,
Other form with the problem since this afternoon:
- JotForm Support ManagerJeanetteAnswered on September 10, 2015 at 06:11 PM
Our developers are aware of this email problem and they should fix this soon.
In the meantime please use any of these workarounds:
2. Use Mandrill to keep using the custom sender email addresshttp://www.jotform.com/help/236-How-to-use-Mandrill-to-Send-Emails-From-Your-Own-Email-Address
Also, please refer to this guide for general information about how to properly setup an email notifier