JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
You can send them the direct link of your form via email. Once they clicked the link, it will go to your form where your user can fill the form and submit it. We have a guide on how to share form using the email link.
Once the form was submitted, the data will be sent to our servers. Here's a guide on how to view the submissions.You can set up an email notification so that you will be notified every time a new submission came in.
Hope this helps. Let us know if you need further assistance. Thank you.