What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why isn't my survey getting displayed on my website?

    Asked by bclair on September 11, 2015 at 11:47 AM

    We use WordPress for our website. I have recently made a new survey. I told my webmaster to upload it to the website. He filled out the correct information, and selected the correct link. When he previewed it on the website, it was not there. 

    Page URL:
    http://www.ultimatedefensivedriving.us/take-our-survey/

    Screenshot
    survey Getting displayed selected information
  • Profile Image
    JotForm Support

    Answered by Boris on September 11, 2015 at 05:01 PM

    It looks like the form isn't correctly embedded on your website at the moment. This is the code that I see, and it doesn't look like any of our embed methods:

    <script src="//www.jotform.us/form/43376055915156" type="text/javascript"></script>

    I would recommend using our iFrame embed codes instead, which should make your form display nicely. Please let us know how it goes, or if you hit any snags along the way, and we will be happy to help you get them sorted.

    Thank you.