What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Asked by Filipe on September 11, 2015 at 12:01 PM

    Hi there, 


    I'm trying to upgrade my account to bronze but nothing happens when I click upgrade. I've tried in both Safari and Chrome. 




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    JotForm Support Manager

    Answered by Jeanette on September 11, 2015 at 05:07 PM

    The reason is that you are using a guest account. Please go ahead and register with a free account, click on "Sign Up" and then you can upgrade your new user.