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Form with hidden payment field stops on the blank page when reCaptcha is usedAsked by amsci on September 11, 2015 at 01:59 PM
Hello everybody, I have a BIG problem.
Forms (which have existed for several months) do not work anymore.
The user fills out the form, send it but is not redirected to paypal page, loading hangs in the following page
Another information. The form that don't have payment inside work good and don't have problems.
The form with payment don't work and when I go in the encompleat payment I don't See the registration of user
Thanks for the information and apologies for the inconveniences caused. We will check this and get back to you with updates.
After thorough investigation, I was able to reproduce the problem. The culprit is the reCaptcha field when added on hidden payment field. I have now raised this to our developers for a resolution. You will be informed here once this is resolved. For now, you may consider removing the reCaptcha field on your form or switch it to normal captcha.
We have just released a fix for the problem you have reported. Your form should work normally from here on out.
Please accept our apologies for any inconveniences caused.
Thank you very much and have a good day!
Ok, Thank you