Auto Delete Submission App not picking up correct Submission

  • jasonhamlin
    Answered on September 11, 2015 06:48 PM
    We have a similar need for sensitive information being uploaded and we want to just keep that in our Google Drive environment.
  • Jonathan JotForm Support
    Answered on September 11, 2015 06:58 PM


    Can you please confirm that you were not able to make the Auto Delete Submission work on your form?

    Currently, there is indeed some issue with the auto delete app. It sometimes doesn't get triggered when it was suppose to. It is not working consistently. But it is not consistent for different user as well.

    A bug thicket report had been submitted about it already.

    As an alternative, you can also manually delete them for now after confirming submisison had been transferred to your Google Drive already.

    We will wait for your confirmation response.




  • djflorence
    Answered on June 08, 2016 09:10 AM

    Having the same issue here.  It sometimes does not trigger and I have to manually delete the submission.  Has there bin a fix to the issue.



  • Elton JotForm Support
    Answered on June 08, 2016 10:34 AM


    One of my colleagues will be on your main thread shortly Stay in touch!