What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Condições de Autoresposta

    Asked by patricia@agenciapromo.com.br on September 12, 2015 at 01:42 AM

    Não é possível ter mais de uma condição de autoresposta configurada em um mesmo formulário?

    Criei dois campos em meu formulário com autoresposta, se a pessoa marcar os dois campos era para receber dois e-mails de autoresposta, no entanto fiz o teste e recebo somente um email.

    E-mails email condition email autoresponder
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    JotForm Support

    Answered by jonathan on September 12, 2015 at 09:34 PM

    From what I see on your jotform http://www.jotformz.com/form/52107815068656 you seem to have added the 2 conditional Autoresponder Email correctly already

     

    Please let us know if you need further assistance.

    Thanks.

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    Answered by patricia@agenciapromo.com.br on September 13, 2015 at 06:02 PM

    Sim, porém como as 2 condições então no mesmo formulário, se o cliente marcar os dois campos com as condições elas não são executadas. Só dá certo se uma ou outra for selecionada, mas não ambas certo?

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    JotForm Support

    Answered by jonathan on September 13, 2015 at 07:50 PM

    The Autoresonpder Email that will be sent is either only. It depends on the end-user choice base on the conditions

     

     

    Not both Autoresponder Email will be sent to the same user.

    Let us know if you need further assistance.