What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Does Jotform support SHA-256 Compatibility with regards to PayPal integration?

    Asked by AlabamaEDGE on September 12, 2015 at 09:23 PM

    I received an email from PayPal that detailed an update to their security certificate to SHA-256. Currently I utilize a Jotform that has a PayPal integration. Will my form still work with the current configuration or has Jotform made the necessary upgrades as detailed at the following link below.



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    JotForm Support

    Answered by jonathan on September 13, 2015 at 02:14 PM


    We are aware of the update and I think our developers are already checking this matter. I have forwarded this thread to them so if there are updates, you will be notified here as well.


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    JotForm Support

    Answered by NeilVicente on September 14, 2015 at 04:38 AM

    Our servers are already updated with the latest security certificates that are using SHA-256 algorithm. This changes that are to be implemented by PayPal will not affect JotForm's integrations, so you do not have to be concerned. Your PayPal-integrated forms should work normally as expected.

    Best regards