What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How can I downgrade my form? e.g from Bronze to starter

    Asked by aticahya on September 13, 2015 at 09:44 PM
  • Profile Image
    JotForm Support

    Answered by beril on September 14, 2015 at 07:36 AM


    If you want to downgrade your account to starter, you can do it easily with JotForm.


    Here are the steps to cancel your subscription:

    1) Sign in to your JotForm account.

    2) Click on the person looking icon on the top right corner of your screen.


    3) Click on Account.


    4) Click on the Billing.



    5) Click on the Starter plan.


    6) It will open a new window on which you need to click Cancel Subscription button. 


    If you have any question or issues, please do not hesitate to contacting us. We will be glad to assist you.