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  • Profile Image

    Postal code in address field does not accept code with space.

    Asked by SewGoodca on September 14, 2015 at 01:07 AM
    the postal code won't work. The error message does not show the actual error. It just says the postal code is invalid. 

    I had a customer complain that it wouldn't take her correct postal code. I went and tried it and I made the same mistake. 

    I have attached a screen shot below. 

  • Profile Image

    Answered by Boris on September 14, 2015 at 11:34 AM

    Hello. I understand how this may be confusing sometimes.

    The error message you received says that the field is required, which means that some of its required parts were not filled. In your screenshot, it can be seen that the City field was empty.

    Really the best and easiest way to have your Street Address Line 2 removed from the form, is to click on the Address field when you are editing the form, click on the Fields button in the toolbar on top, and un-select the option for Street Address Line 2.

    Please refer to the image below for a visual guide:

    This way, you will not need to inject any of the CSS codes provided in the initial thread.

    I hope this helps. Please let us know if you need further assistance.