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  • Profile Image

    Applied theme is not being displayed correctly in form.

    Asked by Leah Cody on September 14, 2015 at 09:52 AM

    I have attempted several time on multiple occasions, in Chrome, Mozilla and Internet Explorer and I can't get the theme service to work correctly.

    I've cleared my cache, but the form it displays rarely if ever matches the actual form I am trying to apply it to.

    Also, when I save and attempt to return to the form, the back button rarely works.

    Page URL:
    http://www.jotformpro.com/form/52563311782959

    cache back button and mozilla
  • Profile Image
    JotForm Support

    Answered by ashwin_d on September 14, 2015 at 02:16 PM

    Hello Leah,

    I'm sorry for the trouble caused to you.

    Can you please tell me which theme you are trying to apply to your form? I did check your form and you seems to have default theme and your form is being displayed accordingly. Please check the screenshot below:

     

    How the form appears in your browser? I would suggest you to please share a screenshot of your form and we will take a look. The following guide should help you how to upload image in forum post:  http://www.jotform.com/answers/277033 

    We will wait for your response.

    Thank you!

  • Profile Image

    Answered by leah.cody on September 15, 2015 at 04:47 PM
    Of course as soon as I send this it starts working. Never mind, thanks! ☺
    Leah M. Cody
    Education & Communications Manager
    Texas Society of Health-System Pharmacists
    Ph: 512-906-0546
    [EmailSignature]
    ...