What does the Complete Submission Button do?

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    Asked on September 14, 2015 at 10:00 AM

    for the incomplete submissions (I have 12 on this one form), what happens when i click complete submission. Does it request a payment again? does it assume that the payment was made already and i am saying its ok to add it to the submitted pool (which then sends an email)?

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    Answered on September 14, 2015 at 02:07 PM

    Completing a submission in the incomplete payment section will NOT process any payment as there was no payment information to begin with. The system will simply treat this as a regular submission so it can be included on form reports, and that email alerts can be fired off as usual.

    Please check this guide for Paypal Incomplete Payment: http://www.jotform.com/help/272-Paypal-Incomplete-Payments-FAQ.