- woolrichincAsked on September 14, 2015 at 10:27 AM
I want to edit form submissions without losing the customer's attachments.
For example, a new submissions comes in and i'd like to change to update a hidden status field. When I go to edit mode, it is allowing me to edit the field but i'm loosing the attachment.
- JotForm Supportashwin_dAnswered on September 14, 2015 at 02:42 PM
I'm sorry for the trouble caused to you.
I did test the "Drag and Drop Upload" widget and I am able to replicate the issue you are having. It seems if the submission data is edited the uploaded file is not being retained.
I am reporting this issue to our back end team. We will get back to you as soon as we have any update from them.
- JotForm SupportTitusNdokaAnswered on September 25, 2016 at 11:00 PM
This has been fixed - you won't lose your attachments when you edit submissions.
Please check - let us know.