What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to have access to Sub-user account forms?

    Asked by jenebo on September 14, 2015 at 12:00 PM

    I log in with the account administrator, but I cannot see the sub-accounts forms. Besides making having them share each form they create, it there a way for the administrator to see all sub-account forms?

    sub-account forms acces share forms
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    JotForm Support

    Answered by Mike_G on September 14, 2015 at 03:34 PM

    Your request can only happen if the sub-user accounts added you as their sub-user account as well. In that way, they will be able to share their forms with you.

    Sub-user account page: 

    Main account MyForms page:

    I hope this helps. Let us know if you need any further assistance. Thank you.

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    Answered by jenebo on September 14, 2015 at 04:09 PM

    I don't have the option in our sub-account for "users."

     

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    JotForm Support

    Answered by Mike_G on September 14, 2015 at 05:57 PM

    I'm sorry. I thought the sub-user account you're pertaining to already has the capability to create a form. It seems that the sub-user account that you're asking about has the Create Form button disabled on its MyForms page.

    You need to subscribe that account first to Free subscription so it will have the capability to create forms and add at least one sub-user account which will be your main account.

    Hope this helps. Thank you.

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    Answered by jenebo on September 18, 2015 at 10:09 AM

    Ok, i think I got the account active. Can you move the following forms that we have already created into dakotahorizons@gsdakotahorizons.org?

     

    http://www.jotform.us/form/52444648778167

     

     

    http://www.jotform.us/form/52444545926158

     

     

    http://www.jotform.us/form/52436584143153

     

    Thanks,

    Jay

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    JotForm Support

    Answered by Mike_G on September 18, 2015 at 12:16 PM

    Was able to move the forms as you have requested from your guest account to the account associated with the email address you have provided. You can now access the forms on that account as this is immediate. 

    Should you have any other issues, please feel free to let us know and we will be glad to help you. Thank you.