submissions are not being sent to my jotform page

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    rollerkingdom
    Asked on January 05, 2012 at 01:16 PM

    I am getting the submissions through email, but they are not going to the jotform website. As of yesterday everything was working normal. I have not made any changes to the form or to my website.

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    NeilVicente
    Answered on January 05, 2012 at 01:42 PM

    Jeff,

    We apologize for any troubles caused. Our servers are having some delay problems when it comes to secure forms. Our development team have been notified about this issue, and they are currently investigating the cause of the problem.

    In the meantime, please log in to https://secure.jotform.com and see if the missing submissions are there.

    Again, sorry for the inconvenience. Thank you for your understanding.