No Emails received from jotform starting this morning.

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    graju
    Asked on September 16, 2015 at 09:38 AM

    No Emails received from jotform starting this morning for all submissions of all forms.

    Is there an issue with email?

    Thanks,

    Ganesan.

     

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    natlmedia
    Answered on September 16, 2015 at 10:49 AM

    haven't got any emails since Monday night.

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    Jeanette
    Answered on September 16, 2015 at 01:18 PM

    We are truly sorry about this. The problem is fixed now.

    The emails that were missing should arrive later on.

    If for some reason the emails still do not come, I would recommend to double check that no fields are missing or set to "Please select" in the email notification settings.

     And check if the email address is not in our bounce list:

    http://www.jotform.com/help/262-How-to-remove-your-email-address-from-bounce-list