What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    The e-mail to the recipient is not working today, are you try ing to fix it?

    Asked by SolentInfant on September 16, 2015 at 10:46 AM
    recipient TRY
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on September 16, 2015 at 01:09 PM

    Yes, the problem is now fixed

    Please accept our apologies for these inconveniences.

    If for some reason the emails still do not come, I would recommend to double check that no fields are missing or set to "Please select" in the email notification settings.

    And check if the email address is not in our bounce list:

    http://www.jotform.com/help/262-How-to-remove-your-email-address-from-bounce-list

    The emails that were missing should arrive later on.