What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    email notofication

    Asked by johnnordmann on January 05, 2012 at 06:05 PM

    I am no longer receiving an email when a new submission is entered.  I created 2 notification emails and one email is receiving them but not the original email that I enteredis not.

    Can you offer any ideas as to how AI can start receivivng email notifications again?


    Thanks for your help

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    JotForm Support

    Answered by mliz on January 05, 2012 at 07:39 PM

    It appears that your email address is in our bounced list which is why you are not receiving the email notifications. I already requested from our L2 to have your email removed from the list. We will let you know once this is done by posting the update on this thread.


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    JotForm Support

    Answered by mliz on January 05, 2012 at 07:46 PM

    We are glad to inform you that the email address has been removed from the list you should now be able to receive the notification emails.
    Thanks for using JotForm!