The form does not show up properly in mobile phones and iPad

  • parisholidayapts
    Asked on September 16, 2015 at 3:03 PM

    I have created a form but it will not show up on portable phone or i pads, only on PCs what can I do so it shows up on all ?

    My form just one, is under my user ID   junkman@hotmail.fr 

    It is perfect for what I wanted but then I was disappointed to see that the form does not show up at all on I pads  or I phones... what to do for this ???   It is good on PCs as is....Thanks for help   

    jknutson@hotmail.fr

     

     

    Page URL: http://www.parisholidayapts.com/inquiry-booking-form/
  • victor
    Replied on September 16, 2015 at 4:06 PM

    Hi,

    I notice that you do not have the responsive form enabled. This is located in the preference setting.

    The form does not show up properly in mobile phones and iPad Image 1 Screenshot 30

    The form does not show up properly in mobile phones and iPad Image 2 Screenshot 41

    Please let us know if this helps.

    Regards

     

     

  • parisholidayapts
    Replied on September 16, 2015 at 4:47 PM
    Thanks Victor Yes I see what you mean but afraid even with that I still do not get it up on a smartphone as it should… I have my title and info but the form still does not show (yes perfectly fine on a standard PC there is shows)…. any other ideas ? Thanks
    ...
  • Welvin Support Team Lead
    Replied on September 16, 2015 at 6:09 PM

    You have the other element hidden based on your website CSS when access on mobile devices. You should remove this or you should allow forms to appear in the mobile version of the website. Here's a screenshot showing the CSS:

    The form does not show up properly in mobile phones and iPad Image 1 Screenshot 20

    As you could see, I uncheck the display CSS and the form appear in the page.

    Thanks