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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    The form does not show up properly in mobile phones and iPad

    Asked by parisholidayapts on September 16, 2015 at 03:03 PM

    I have created a form but it will not show up on portable phone or i pads, only on PCs what can I do so it shows up on all ?

    My form just one, is under my user ID   junkman@hotmail.fr 

    It is perfect for what I wanted but then I was disappointed to see that the form does not show up at all on I pads  or I phones... what to do for this ???   It is good on PCs as is....Thanks for help   

    jknutson@hotmail.fr

     

     

    Page URL:
    http://www.parisholidayapts.com/inquiry-booking-form/

    mobile responsive not appearing
  • Profile Image

    Answered by victor on September 16, 2015 at 04:06 PM

    Hi,

    I notice that you do not have the responsive form enabled. This is located in the preference setting.

    Please let us know if this helps.

    Regards

     

     

  • Profile Image

    Answered by parisholidayapts on September 16, 2015 at 04:47 PM
    Thanks Victor Yes I see what you mean but afraid even with that I still do not get it up on a smartphone as it should… I have my title and info but the form still does not show (yes perfectly fine on a standard PC there is shows)…. any other ideas ? Thanks
    ...
  • Profile Image
    JotForm Support

    Answered by Welvin on September 16, 2015 at 06:09 PM

    You have the other element hidden based on your website CSS when access on mobile devices. You should remove this or you should allow forms to appear in the mobile version of the website. Here's a screenshot showing the CSS:

    As you could see, I uncheck the display CSS and the form appear in the page.

    Thanks