What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Sending completed form through email

    Asked by creativeinktn on September 16, 2015 at 04:25 PM

    Can I have the completed form sent to an email, not just that a submission has been sent?

    If so how?

  • Profile Image

    Answered by Ben on September 16, 2015 at 05:56 PM

    If I understand you correctly, you would like to have the form, with all of its fields to be sent to your email address, with the details that were given by your users on your form?

    If this is true, this would not be possible.

    The most important reason why this would not be possible is that your email service will see such emails as spam as forms, javascript and everything that is needed to show the form, is not allowed in the emails.

    If you have meant something else, do let us know.

  • Profile Image

    Answered by creativeinktn on September 17, 2015 at 11:47 AM
    I guess what I am asking is can the data from the form be sent via email or does my client have to log on to your site
    to retrieve the data. When I sent a test to myself this is what I received.
  • Profile Image

    Answered by Ben on September 17, 2015 at 12:52 PM

    OK, to do that, you can set up the email notification to be sent to the email address of your client.

    You can see this by going here: Setting Up Email Notifications

    Please do note that it is when you submit the form as a user would that you will see the actual data, while if you use the test email button, you will see just the sample text.

    What info you include in the email is up to you - so they might need to log into JotForm account, or not, depending on how you set the email. By default all of the fields are included into the email notification.