What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Forms are not emailed to me

    Asked by kaltraining1 on September 16, 2015 at 10:38 PM

    Hi When some one fills out a form, I can see them in the submissions on the Jotform website but they dont come in my emails. I have only received 3 of 7 submissions.

     

    Can you please look into it. Also, If i take your paid account, do you provide any training

     

    Kind regards,

    Riya

     

    Page URL:
    http://kaltraining.com.au/contact.html

    not emailed Emails Submissions JotForm paid account
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on September 17, 2015 at 12:28 AM

    I see you have not created an email notification in your form that is why you are not getting the submissions in your inbox. Please follow this guide to know how to do it:

    http://www.jotform.com/help/25-Setting-Up-Email-Notifications