What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I can't seem to find how to pay jotform. My next billing is january 12

    Asked by lisasyrota on January 05, 2012 at 08:30 PM
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    JotForm Support

    Answered by NeilVicente on January 05, 2012 at 08:38 PM

    Hello,

    Subscriptions are set to auto-renew. Unless your billing information has changed, the subscription will automatically renew itself and charge your current payment method.

    Billing for Premium JotForm subscriptions is handled by our payment gateway, Plimus. If you need to change your payment information, kindly do the following:

    1.  Reset your Plimus password by entering your billing email (ucmaracing@gmail.com) and Plimus username (12947975128801740315648) in this page https://secure.plimus.com/jsp/forgot_password.jsp?designId=1
    3.  Log in to Plimus via this page - https://secure.plimus.com/jsp/account_login.jsp
    4.  Go to My Account then click "Change" on the payment method column (far right side) of your active Jotform subscription



    5.  Save the changes to update your account

     

    Please do contact us again if you need more help on this matter. Thank you for staying with JotForm!