What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I Wanted to Pay Yearly, but It Billed Me Monthly

    Asked by scuchu on September 17, 2015 at 10:00 AM
    yearly billed and
  • Profile Image
    JotForm Support

    Answered by mert on September 17, 2015 at 10:27 AM

    Hi,

    I've cancelled your monthly subscription, so it won't ask payment for monthly plan on end of this period. By the way, your period ends on the date 10-18-2015.

    After that period, you can upgrade your account yearly by using this link below:

    http://sites.fastspring.com/interlogy/product/jotformpremiumyearly?referrer=scuchu

     

    On the other hand, if this subscription is cancelled, you won't be charged with your old price.

    To see the new payment plans:

    https://www.jotform.com/pricing

    So, if you don't want these prices, I can reactivate the subscription.

     

    Please reply this thread with your last decision. I will wait for your answer.

    Thanks.