US Timezone Picker Widget: Not working or displaying anything on the dropdown list

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    fro8888
    Asked on September 17, 2015 at 01:55 PM

    The US Time Zone Picker is no longer showing anything in the drop down. Help!

    It used to work and now it doesn't and I don't want to lose my present data that I have recorded from that.

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    david
    Answered on September 17, 2015 at 06:18 PM

    Hi,

    I checked your form and the dropdown appears to be working on my end:

    I checked in a few different browsers, each one I was able to use the dropdown without issue.  Are you still having trouble with it or is there something else that is not working properly?  Let us know and we will be happy to have another look.

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    fro8888
    Answered on September 17, 2015 at 06:23 PM

    It works because I deleted the element and manually added it. 

    Try using the US Timezone Picker widget in a form. I just tried adding it again and it fails.

    Try viewing my form again and you'll know what I'm talking about.

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    Charlie
    Answered on September 18, 2015 at 04:07 AM

    Hi,

    I was able to replicate the problem, here's a cloned form for testing and demo purposes: http://form.jotformpro.com/form/52601788780968.

     

    I will forward this to our widget to have it checked and fixed. We will update you on this thread as soon as the problem has been resolved. For the meantime, would it be possible to use the Timezone Picker widget instead, it's a different widget from the one that has the problem.

    Apologies for the inconvenience. 

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    TitusN
    Answered on October 07, 2015 at 07:44 AM

    Our sincere apologies - the widget is now fixed - please test http://form.jotformpro.com/form/52601788780968

    Let us know if you run into any issue. 

    Thanks!

  • Profile Image
    TitusN
    Answered on October 07, 2015 at 07:45 AM

    Our sincere apologies - the widget is now fixed - please test http://form.jotformpro.com/form/52601788780968

    Let us know if you run into any issue. 

    Thanks!

  • Profile Image
    TitusN
    Answered on October 07, 2015 at 07:45 AM

    Our sincere apologies - the widget is now fixed - please test http://form.jotformpro.com/form/52601788780968

    Let us know if you run into any issue. 

    Thanks!

  • Profile Image
    fro8888
    Answered on October 07, 2015 at 11:21 AM

    Cool. Thanks!

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    david
    Answered on October 07, 2015 at 12:27 PM

    You are very welcome!  If there the anything else we can assist you with, let us know and we will be happy to help.