- TJCApachesAsked on September 17, 2015 at 04:18 PM
I set a form submission limit of 27 on one of our forms. It was showing as full, but then when we tried to go back and increase the form submission limit, the form still shows as full.
- JotForm Support ManagerJeanetteAnswered on September 17, 2015 at 11:17 PM
I can see you have increased the number to 50, if you want to completely reset it, simply leave that field blank.
- TJCApachesAnswered on September 18, 2015 at 09:35 AM
I figured it out. Apparently the form was also disabled in addition to the submission limit. Not sure if Jotform does that automatically or what. So, even if I left the submission limit blank or increased it, the form still did not work. Once I manually reenabled the form again, it worked.
- JotForm SupportdavidAnswered on September 18, 2015 at 12:46 PM
The form is indeed automatically set to disabled when the limit is reached. This is how the form prevents further submissions. Whenever the limit is reached, the form would need to be manually enabled once again to function.
If you have any further questions, let us know and we will be happy to help.