What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    form got deleted

    Asked by Osman Hassan  on September 17, 2015 at 04:23 PM

    I just found out the appointment request form http://form.jotform.us/jsform/51566522137151

    Got deleted and I am webmaster for the Chiropractor and I am unaware it got deleted.  Your service is freaking awesome and I love how I can design forms but seriously if things just go undeleted for no reason or if you guys choose to delete it then that means lost sales.  I would rather just make a self hosted form for this kind of thing to keep it reliable if that is the case.  I also made one for Signalhillsdental.com and that one is up and hasn't gone deleted yet but I am worrying now.

    design forms JotForm jsform love
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    JotForm Support

    Answered by Chriistian on September 17, 2015 at 11:30 PM

    Hi,

     

    I checked the account chiropractor and the form that you mentioned was put to the Trash folder. If there are other user that have access to the account they might have accidentally deleted this form. We do not delete user forms unless it violates our terms and conditions. But we do not delete this immediately, we first disables the account of the user then will manually check the form and then will inform the user that we deleted the form. I have restored the form the you have mentioned. If you encounter this issue again, you can look at the Trash folder and Restore the form.

     

    Do let us know if you need further assistance.

    Regards.