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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    The form I created and embeded is not the form being submitted

    Asked by Stevenj on September 17, 2015 at 07:39 PM

    I am using and embedding a form named, Contact-Rancho De Colores but it not emailing me that form after submission

    Page URL:
    http://www.madwebdesigners.com/Rancho/contact%20us.htm

    and after after submission a
  • Profile Image
    JotForm Support

    Answered by Chriistian on September 18, 2015 at 06:12 AM

    Hi,

     

    I checked the mail log of the Notification email recipient (info@ranchodecolorestx.com) of your form  and I was able to see hat the email Notifications were sent successfully. You can also check your form's Email History on your end. You can check this article for more information: How to view all your form Email History.

     

    I noticed that you are using a custom Sender Email in your Notification email, can you try to set the Sender Email to noreply@jotform.com and see if you will receive the Notification Email? 

     

    We will wait for your response.

    Regards.

  • Profile Image

    Answered by Stevenj on September 18, 2015 at 06:47 AM
    I am receiving the emails. However, the form information I receive is not from the form I created named contact-Rancho de Colores. It is from some other form
    Sent from my iPhone 6
    ...
  • Profile Image
    JotForm Support

    Answered by Chriistian on September 18, 2015 at 09:25 AM

    I see what you are referring. It seems that the message body of your form is of different fields. Can you try to delete you current Notification?

     

    Then create again your Notification and see if it will now display the correct fields.