The form I created and embeded is not the form being submitted

  • Stevenj
    Asked on September 17, 2015 at 7:39 PM

    I am using and embedding a form named, Contact-Rancho De Colores but it not emailing me that form after submission

  • Chriistian Jotform Support
    Replied on September 18, 2015 at 6:12 AM

    Hi,

     

    I checked the mail log of the Notification email recipient (info@ranchodecolorestx.com) of your form  and I was able to see hat the email Notifications were sent successfully. You can also check your form's Email History on your end. You can check this article for more information: How to view all your form Email History.

    The form I created and embeded is not the form being submitted Image 1 Screenshot 20

     

    I noticed that you are using a custom Sender Email in your Notification email, can you try to set the Sender Email to noreply@jotform.com and see if you will receive the Notification Email? 

     

    We will wait for your response.

    Regards.

  • Stevenj
    Replied on September 18, 2015 at 6:47 AM
    I am receiving the emails. However, the form information I receive is not from the form I created named contact-Rancho de Colores. It is from some other form
    Sent from my iPhone 6
    ...
  • Chriistian Jotform Support
    Replied on September 18, 2015 at 9:25 AM

    I see what you are referring. It seems that the message body of your form is of different fields. Can you try to delete you current Notification?

    The form I created and embeded is not the form being submitted Image 1 Screenshot 20

     

    Then create again your Notification and see if it will now display the correct fields.