I cannot connect to the API. It started this morning

  • Profile Image
    tfn
    Asked on September 18, 2015 at 07:26 AM

    Hello I am unable to connect to Jotform through the python api. I keep getting a Certificate Error which is: hostname 'api.jotform.com' doesn't match either of 'submit.jotform.com', 'www.submit.jotform.com'.

     

    Also when i try and view the api docs in browser at https://api.jotform.com/docs/ I keep getting 

    Your connection is not private

    Attackers might be trying to steal your information from api.jotform.com (for example, passwords, messages, or credit cards).

     

    NET::ERR_CERT_COMMON_NAME_INVALID

    Subject: submit.jotform.com

    Issuer: COMODO RSA Domain Validation Secure Server CA

    Expires on: Jan 20, 2020

    Current date: Sep 18, 2015

     

    It is extremely important that I find a fix for this please and thanks!

  • Profile Image
    tfn
    Answered on September 18, 2015 at 07:42 AM

    Ok I have access again thanks for whatever you guys did!

  • Profile Image
    Jeanette
    Answered on September 18, 2015 at 12:12 PM

    Thank you for confirming that the problem was fixed in your end.