What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to measure conversions through Google Analytics Goals

    Asked by minoxcz on September 18, 2015 at 11:13 AM

    Is there any way to measure conversions through Google Analytics Goals without external (redirect) thank you page, and without using source code? I have embed form o my website in inline frame with linking to standart JotForm URL -> http://form.jotformeu.com/form/5250590XXXXXX. It is the best and safest method of implementation your form, in my opinion. But without measuring, I see :-(. It is possible to measure clicks to submit button through GA to catch acqusition and customer way?

    Thanks!

    analytics how through JotForm source thanks
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    JotForm Support

    Answered by david on September 18, 2015 at 02:07 PM

    Hi,

    We do also have a Google Analytics widget that can be added to your form:

    https://widgets.jotform.com/app/google_analytics

    However, the methods you mentioned previously are the only ways I know of the add full Google Analytics functionality to your form.

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    Answered by minoxcz on September 20, 2015 at 03:53 PM

    Thank you. I have added these GA extension in my form, but how it works, where is the data ?

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    JotForm Support

    Answered by Charlie on September 21, 2015 at 04:06 AM

    Hi,

    The Google Analytics widget will capture user activity in your form. To view the analytics data, you need to login to your Google Analytics account and see the data there.

    We also have our own Form Analytics, it is still in Beta but feel free to use it. You can learn more about it here in the following links:

    http://www.jotform.com/form-analytics/ 

    http://www.jotform.com/blog/150-Introducing-Form-Analytics 

     

    I hope that helps.

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    Answered by minoxcz on October 21, 2015 at 03:00 PM

    I don't think that it would be difficult to create widget for track Jotform's internal thank you page the same way like your GA widget works and track form standardly. Please, ask your developers for it. Considering benefits of this feature contra difficulty on implementation ..it makes big sense!

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    JotForm Support

    Answered by david on October 21, 2015 at 04:05 PM

    The form analytics built in to the form will give you extra data in addition to the analytics widget:

    http://www.jotform.com/form-analytics/

    I am not sure what specifically you are looking to track, if there is something missing between the two, let us know.

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    Answered by minoxcz on October 26, 2015 at 09:30 AM

    Hi,

    I am looking to track form submission - conversion. Throught analytic's goal. When I can not track origin of conversion (submission) -> I can not track where customers come from.. Thus I can't optimize my marketing campaigns.. and losing money

    That's why I wrote that if your programmers knew how to capture the submission in GA via simple widget the same way like your GA widget capture user's visit in form before submission that would be great.

    We understand each other? Thank you!

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    JotForm Support

    Answered by Charlie on October 26, 2015 at 11:17 AM

    If you want to track the origin or the current page URL, you can try using this widgets instead:

    http://widgets.jotform.com/widget/get_referrer 

    http://widgets.jotform.com/widget/get_form_page_url 

     

    The Google Analytics widget was also updated for cross domain auto link, you can try removing and re-adding the widget.

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    Answered by minoxcz on October 26, 2015 at 03:32 PM

    Yes refferer widget little bit help me.

     

    Can you please show me an example how do I set up cross domain function to track your Thank you page URL in my analytics like a goal?

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    JotForm Support

    Answered by david on October 26, 2015 at 06:06 PM

    If you want to track the thank you page, you would need to create a webpage on your own server with the Analytics tracking script embedded.  Then, you would change your thank you page URL to that page. 

    http://www.jotform.com/help/211-Setting-Up-the-Thank-You-Page

    The google analytics widget should also allow for cross domain tracking:

    http://widgets.jotform.com/widget/google_analytics

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    Answered by minoxcz on October 26, 2015 at 07:02 PM

    Custom thank you page don't solving my problem. Because after that a will see refferal in GA as a "submit.jotform.com". I need to see from submited forms real refferal webpages and keywords from PPC camaigns.. for example. Btw.. My form is embed in inline frame on my website.

    I don't understand how cross domain tracking can help me with this. Thanks

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    JotForm Support

    Answered by Charlie on October 26, 2015 at 10:51 PM

    Hi,

    Could you try excluding submit.jotform.com in your Google Analytics account? Here's a guide on how to do that: https://support.google.com/analytics/answer/2795830?hl=en. After that, it should return the correct referrer. 

    I have little knowledge with cross domain in Google Analytics, perhaps this article would help: https://support.google.com/analytics/answer/1034342?hl=en.

    Do let us know if those help.

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    Answered by minoxcz on October 28, 2015 at 10:31 AM

    Cool. It seems that it works finally. Thanks!

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    JotForm Support

    Answered by david on October 28, 2015 at 11:47 AM

    Glad to hear it!  If you have any further questions, let us know and we will be happy to help.