- Candice EdmundAsked on January 06, 2012 at 12:52 PM
I obviously had two accounts that I was paying for for the last year or two but I was actually using only one. Well, for some reason, you guys cancelled both of them...
User Names are tealightfulparties and email@example.com
The account that should be active is tealightfulparties BUT i just made a payment for firstname.lastname@example.org
Please make sure that payment is applied to tealightfulparties and NOT email@example.com and that I am ale to use the upgraded service. Thank you!
- JotForm SupportMike_TAnswered on January 06, 2012 at 06:32 PM
As we can see, you have paid for correct account tealightfulparties.
Thank you very much for using our services!
Please feel free to contact us if you need any further assistance. We will be happy to help you.