What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I cannot edit my forms from your editor

    Asked by Douglas Weller  on September 18, 2015 at 01:38 PM

    Whenever I go to edit what you claim is the world's best form editor that I entirely agree with you but it does not go to my requred form but to one of your standard contact forms and I cannot therefore edit my own form. besides, I cannot go back to the basic one as it does not let me exit and have to close browser page. Can you fix this?

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    JotForm Support

    Answered by david on September 18, 2015 at 04:51 PM


    Since you are currently creating your form under an unregistered Guest account, there are many limitations to what you can do.  If you register your account, via the Sign Up tab:

    Sign up using the same email address you used to create your contact form and it will automatically be placed in your registered account.  You will then be able to save your changes, view submissions and all other features available to Free accounts.