Account suspended?

  • Profile Image
    Jeff DePolo
    Asked on January 06, 2012 at 01:59 PM

    I got several emails reporting that the JotForm on our web site wasn't working.  When I tried to log into to see what the problem was, I got "Account suspended" due to a terms of use violation?  I have no idea why.  Since I can't log in I can't provide much more info at this point.

  • Profile Image
    Answered on January 06, 2012 at 06:45 PM

    Hello Jeff,

    We are sorry for the inconveniences caused.

    Unfortunately, your account was suspended by our automated anti-phishing system due to suspicious login form. Now we have re-activated your account and whitelisted your forms.

    Please feel free to contact us if you need any further assistance. We will be happy to help you.

  • Profile Image
    Answered on January 13, 2012 at 09:36 AM

    i got the same problem now why?