What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Account suspended?

    Asked by Jeff DePolo on January 06, 2012 at 01:59 PM

    I got several emails reporting that the JotForm on our web site wasn't working.  When I tried to log into jotform.com to see what the problem was, I got "Account suspended" due to a terms of use violation?  I have no idea why.  Since I can't log in I can't provide much more info at this point.

    Page URL:
    http://www.jotform.com/form/11212803133

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    JotForm Support

    Answered by Mike_T on January 06, 2012 at 06:45 PM

    Hello Jeff,

    We are sorry for the inconveniences caused.

    Unfortunately, your account was suspended by our automated anti-phishing system due to suspicious login form. Now we have re-activated your account and whitelisted your forms.

    Please feel free to contact us if you need any further assistance. We will be happy to help you.

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    Answered by squadhoster on January 13, 2012 at 09:36 AM

    i got the same problem now why?