What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    can i retrieve deleted submissions and my old account has been suspended how can i get it back my old account name was kolom

    Asked by kolom22 on January 06, 2012 at 04:12 PM
  • Profile Image
    JotForm Support

    Answered by liyam on January 07, 2012 at 04:03 AM

    There is no way to retrieve deleted submissions from an account but it is possible to retrieve deleted forms with submissions in it.

    Your 1st account was suspended because you have forms that are used as a sign up form and asks for an e-mail and e-mail password.  This is a violation of the terms of use of JotForm. 

    If you have other questions or concerns, please let us know.