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    Reembolso de cobrança indevida

    Asked by Thiago on January 06, 2012 at 04:53 PM


         Solicito o estorno do lançamento da cobrança lançada em meu cartão de crédito no dia 29/12/2011 com vencimento em 05/02/2012 pelo fato de ter informado a empresa Plimus da minha desistência da conta Professional do JotForm no dia 30/12/2011 e que foi confirmada pela mesma através de um e-mail respondido no dia 31/12/2011 com o número de referência 63720610.

         Obrigado e sigo no aguardo da resposta.



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    JotForm Support

    Answered by idarktech on January 07, 2012 at 04:20 AM

    Hi Thiago,

    Your subscription was already cancelled. You will no longer be billed again. Your account will stay Professional until the paid period expires which is on January 30, 2012.

    Feel free to resubscribe anytime you wish. Please let us know if you have further questions. Thank you for using JotForm. See you soon!