What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My forms are disabled, how to enable it back?

    Asked by MAYoungGunners on September 20, 2015 at 11:48 AM

    I found the Jot Form Support answer to this question below and followed the instructions without testing them first!  I disabled about 15 forms and all of the data is now missing!  I have to get it back asap!

    I took a screen shot of the directions I followed and attached - Can someone please help??

     

    Thank you

     

     

     

    Screenshot
    form disabled disabled forms
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    JotForm Support

    Answered by EltonCris on September 21, 2015 at 03:15 AM

    The guide is correct. When you disable a form, the form will be replaced with a disabled message. In other words, the form cannot be submitted anymore. However, its existing submissions can be access on the form submissions page. I checked your disabled forms and I can see the data just fine. They remain intact on the forms. Kindly recheck.