My forms are disabled, how to enable it back?

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    MAYoungGunners
    Asked on September 20, 2015 at 11:48 AM

    I found the Jot Form Support answer to this question below and followed the instructions without testing them first!  I disabled about 15 forms and all of the data is now missing!  I have to get it back asap!

    I took a screen shot of the directions I followed and attached - Can someone please help??

     

    Thank you

     

     

     

  • Profile Image
    EltonCris
    Answered on September 21, 2015 at 03:15 AM

    The guide is correct. When you disable a form, the form will be replaced with a disabled message. In other words, the form cannot be submitted anymore. However, its existing submissions can be access on the form submissions page. I checked your disabled forms and I can see the data just fine. They remain intact on the forms. Kindly recheck.