- MAYoungGunnersAsked on September 20, 2015 at 11:48 AM
I found the Jot Form Support answer to this question below and followed the instructions without testing them first! I disabled about 15 forms and all of the data is now missing! I have to get it back asap!
I took a screen shot of the directions I followed and attached - Can someone please help??
- JotForm SupportEltonCrisAnswered on September 21, 2015 at 03:15 AM
The guide is correct. When you disable a form, the form will be replaced with a disabled message. In other words, the form cannot be submitted anymore. However, its existing submissions can be access on the form submissions page. I checked your disabled forms and I can see the data just fine. They remain intact on the forms. Kindly recheck.