What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Charging extra shipping based on international

    Asked by bubbbab on September 20, 2015 at 02:04 PM

    I have searched this and seen that Jotform does not have the ability to define a differing DOMESTIC and INTERNATIONAL shipping cost. I'd prefer to keep all the calculation in the form vs. in PayPal if this is possible. I'm wondering if there might be a way to have a "New Product" called "International Shipping Surcharge" and have that apply only when the country selection is not equal to Canada?

    Currently Canadian provinces are shown in the form on condition that Canada is the Country selection; this is for tax calculation which seems to work well. If a distinction can be made, the desire would be Canada as a class  and International as another class.

    The form is located at: https://secure.jotformpro.com/form/52624341758963

    Any advice on the shipping surcharge would be appreciated.

    JotForm product Selection tax
  • Profile Image
    JotForm Support

    Answered by Chriistian on September 21, 2015 at 03:34 AM

    Hi,

     

    Unfortunately, this option/feature is currently not possible using Paypal payment tool. If you want to implement this logic, you will need to create your product separately then compute the total using the calculation field then pass the total value to the Paypal payment tool. We can help you set this up. Can you provide to us the exact shipping logic you want to implement?

     

    We will wait for your response.
    Regards.