my account is suspended

  • icswing
    Asked on September 20, 2015 at 6:42 PM

    Please I want my account back .. My work is all down and the forms disappeared because the account is suspended.

    my username is : icswing

     

    I changed my pass but still suspended .. please help it is very urgent

    the email is icswing.conf@gmail.com

     

  • Ashwin JotForm Support
    Replied on September 21, 2015 at 4:41 AM

    Hello icswing,

    I'm sorry for the trouble caused to you. 

    Upon checking your account I found that it's suspended by our anti-phishing system. We have automated anti-phishing system which scans all forms and mark them with probability of being used for phishing activities.

    I did check your forms and I can confirm that it's not being used for any phishing activities. I have activated your account now.

    I have gone ahead and activated your account. Do try to sign in to your account and get back to us if you have any trouble.

    Thank you!

  • icswing
    Replied on September 21, 2015 at 5:49 AM

    Thank you very much sir.

  • Ashwin JotForm Support
    Replied on September 21, 2015 at 7:20 AM

    Hello icswing,

    You are welcome.

    Do get back to us if you have any questions.

    Thank you!