What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Stripe : How to go back to the Form ?

    Asked by AtTheCorner on September 21, 2015 at 09:20 AM

    I have a form with a Stripe widget. If the credit card is declined, I have an error page but there is no button to go back on the form. Is there a way to have one ?

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Charlie on September 21, 2015 at 01:31 PM


    Upon checking your website link https://www.atthecorner.fr/partenaires/hotels/check-in.html?identifiantP=03, it seems like there are a couple of scripts that are not being loaded properly. It looks like there's a code conflict between your website's resources and of the form's. I would advise re-embedding using the iFrame embed code instead.

    See if that resolves the problem including the Stripe no return button.

    We'll wait for your response.